We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personal Information and Other Information
When you use our Website, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. We collect personal information, which may include your name, address, email address and phone number, from you when you register a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We may automatically collect certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We may collect, use and disclose automatically collected information for any purpose, except as restricted by law. If we combine any automatically collected information with personal information, we will treat the combined information as personal information.
We will only collect personal information relevant to the purposes disclosed herein as may be revised from time to time, or as may otherwise be disclosed to you. We will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or in limited situations as permitted by law.
Where possible, we indicate which fields are required and which fields are optional.
You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
Use of Your Personal Information
We use your personal information to provide our services to you. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you herein or at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like postal code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Sharing and Disclosure of Personal Information
We may share personal information with our third party service providers and corporate affiliates in order to provide our services to you.
We may share personal information with our corporate affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services where such services are provided by more than one corporate entity.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. www.themancompany.com is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. The methods and levels of protection applied are appropriate to the sensitivity, amount, distribution, format and method of storage of the information.
Similarly, we require our third party service providers to take appropriate measures to protect your personal information.
We may use third-party service providers to process and store personal information. We or our third-party service providers may process or store your personal information in locations outside of our direct control. Such personal information may be processed or stored in Canada, the United States and other countries. As a result, your personal information may be subject to local laws, which may permit local law enforcement, government or national security authorities to access to your personal information in certain circumstances. In the event that we disclose your personal information to a third party for processing or storage, we require such third party to take appropriate measures to protect your personal information, subject to the law of the applicable jurisdiction.
We only collect, use, and disclose your personal information with your knowledge and consent, except in limited situations as permitted by law.
If you do not consent or have withdrawn your consent, please do not use or access our services or Website or provide personal information to us.
Choice/Opt-Out and Withdrawal of Consent
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all www.themancompany.com lists and newsletters, please visit unsubscribe
You may also at any time withdraw your consent to the collection, use and disclosure of your personal information, subject to any legal or contractual requirements and reasonable notice, by contacting our Privacy Compliance Officer at the address specified below.
Please note that withdrawing your consent or opting-out of communications may affect your ability to continue to receive certain products and services from us.
Access and Inquires
We are open about our policies and practices with respect to the management of personal information, and make reasonable efforts to inform you about our policies and practices.
Privacy Compliance Officer
The Man Company
Apalco Lifestyle Brands Inc.
680 Rexdale Blvd. Unit 202,
Toronto M9W 0B5
Phone: +1 866-986-2227
Time: Mon to Fri (9:00 to 17:00)
In certain situations, we may not be able to provide access to some or all the personal information about you that we hold. This may include situations where information is prohibitively costly to provide, information contains references to other individuals, information cannot be disclosed for legal, security, or commercial proprietary reasons, or where information is subject to solicitor-client or litigation privilege. In such situations, we may provide reasons for denying access to the information.